Where to buy tickets?

417 4th Avenue North, Nashville, TN 37201. Box Office is located in the main lobby.

What are your box office hours?

Box office is open Monday- Friday, 10am-4:30pm. Closed on HolidaysOpen 1 hour before doors if there is an event on weekends and closes when main act goes on.

What is your refund policy?

Refunds are only available if an event cancels. In the event of cancellation, refunds will be honored at your point of purchase. Online/phones purchases will refund automatically within 7-10 business days and over the counter tickets have to be refunded in person within 30 days.

What time are doors for an event?

Typically 1 hour prior to the start of the event

What age does a child need a ticket?

Any child over the age of 2 years of old will need a ticket

What items are banned from Nashville Municipal Auditorium?

For your safety, the following items will not be allowed into the auditorium:

  • No weapons of any kind
  • No chains or wallet chains
  • No knives or sharp items
  • No fireworks or laser pointers
  • No backpacks, fanny packs or camelbaks
  • No cans, bottles or outside food
  • No audio/video recording devices
  • No cameras
  • No studded or metallic belts
  • No umbrellas
  • No face masks

Items confiscated will not be returned. All patrons entering the facility are subject to being searched.

What is your bag/purse allowance during events?

  • Clear bag no larger than 12" x 6" x 12"
  • Small clutch bag 4.5" x 6.5"

All patrons entering the facility are subject to being searched.

Do you have a lost and found?

Lost and found items are held at the Box Office. You can call 615-862-6390 to see if your lost item is the there.

Do you have an ATM?

The ATM is located at the main entrance just inside of the concourse across from the concession stand.

Do you serve Alcohol during concerts?

Alcohol is available for purchase with photo identification at many events.

Can you print tickets that were purchased from a third party?

No. Purchasing tickets from a third party is at your own risk. Buyer Beware!!

Where do I park?

Please go to https://www.parkitdowntown.com/maps/popular/711/15 for parking areas surrounding our venue.

What hotels are near?

Please go to: https://www.visitmusiccity.com/visitors/placetostay/hotels. We are located North of Broadway.